Refund Policy

Last Updated: May 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Urbanamplitude will process refunds for services provided through urbanamplitude.info. Our goal is to ensure transparency and fairness while protecting the rights of both the users and Urbanamplitude. By using our services, you agree to the terms set forth in this policy.

Scope and Applicability

This policy applies to all users of urbanamplitude.info who purchase services from Urbanamplitude. It is applicable to all transactions conducted through our website and is governed by the laws of the United States.

Definitions

  • “User”: Any individual or entity that accesses or uses the services provided by urbanamplitude.info.
  • “Services”: The software as a service (SaaS) offerings provided by Urbanamplitude through urbanamplitude.info.
  • “Refund”: The return of funds to a User for services that have been purchased but not utilized or that do not meet the User's expectations as outlined in this policy.

Main Policy Content

1. Refund Eligibility

Users may request a refund under the following circumstances:

  • If the service is found to be defective or not functioning as described.
  • If the User cancels their subscription within the first 30 days of the initial purchase.
  • If the User has not accessed or used the service during the subscription period.

2. Refund Request Process

To initiate a refund request, Users must:

  1. Contact our customer support team at [email protected] within 30 days of the purchase date.
  2. Provide the order number and a detailed explanation of the reason for the refund request.
  3. Ensure that the request complies with the eligibility criteria outlined above.

3. Refund Processing Time

Refund requests will be processed within 14 business days from the date of receipt of the request. Users will receive a confirmation email once the refund has been processed.

4. Non-Refundable Services

The following services are non-refundable:

  • Any services that have been accessed or utilized beyond the initial 30-day period.
  • Custom services or features that have been specifically tailored to the User's requirements.
  • Any fees associated with payment processing or third-party services.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms of this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate information when submitting a refund request.
  • Adhere to the timelines and procedures set forth in this policy.

Limitations and Disclaimers

Urbanamplitude reserves the right to refuse a refund request if it does not comply with the terms outlined in this policy. In no event shall Urbanamplitude be liable for any indirect, incidental, or consequential damages arising from the use of or inability to use the services, even if Urbanamplitude has been advised of the possibility of such damages.

Data Protection/Security

All refund requests and personal information provided by Users will be handled in accordance with our Privacy Policy. We take the security of your data seriously and implement appropriate measures to protect it.

Changes to Policy

Urbanamplitude reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on urbanamplitude.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

  • Company: Urbanamplitude
  • Phone: +15349931187
  • Email: [email protected]
  • Address: 565 11th Ave, New York

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Urbanamplitude is registered, without regard to its conflict of law principles. Any disputes arising out of or related to this policy shall be resolved in the competent courts of that jurisdiction.